Cancellation & shipping

Cancellation and Shipping Policy:

  1. Cancellation:

    • Once an order is placed and payment is processed, cancellations are not allowed.
    • We strive to process and ship orders as quickly as possible. Therefore, we encourage you to carefully review your order before completing the purchase.
    • If you have any questions or concerns about your order, please reach out to our customer service team immediately. We will do our best to assist you and address any issues.

  2. Shipping:

    • We offer shipping services throughout the country. Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.
    • We aim to process and ship orders within 2 business days from the date of purchase. However, please note that shipping times may vary depending on the destination and other factors beyond our control.
    • Once your order is shipped, you will receive a confirmation email with tracking information, if applicable. You can use this information to track the progress of your shipment.
    • We work with reputable shipping carriers to ensure the safe and timely delivery of your products. However, we cannot be held responsible for any delays, loss, or damage that may occur during transit. Such issues should be reported directly to the shipping carrier.
    • For international orders, please be aware that customs duties, taxes, or other fees may apply. These additional charges are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees or restrictions.
    • If there are any issues with the delivery or if you have not received your order within a reasonable timeframe, please contact our customer service team. We will assist you in resolving the matter to the best of our ability.

Please note that this cancellation and shipping policy applies to orders placed directly through our website. If you have purchased our products from a third-party retailer or distributor, their cancellation and shipping policies may apply.

If you have any further questions or need clarification regarding our cancellation and shipping policy, please don’t hesitate to contact our customer service team. We are here to assist you!